At VARNAM Attires, every garment is thoughtfully crafted to reflect comfort, elegance, and authenticity. While we aim for perfection, we understand that issues may occasionally arise. Please review our policy below to understand our guidelines.

No Returns or Refunds

We maintain a strict no return and no refund policy.
Due to the made-to-order and bespoke nature of our garments, all sales are final.

Exchange Policy

We maintain a strict no exchange policy.
Due to the made-to-order and bespoke nature of our garments, all sales are final.

Damaged or Incorrect Items

  • Please inspect your package at delivery. If outer packaging appears tampered or the product is damaged:

    • Refuse delivery or note the issue with the courier.

    • Contact us at kukudalabhavi2001@gmail.com within 24 hours of delivery with your order number, photos/video of the package and damage.

    • Retain all packaging until further instructions.

Important Exchange Conditions

  • Products returned without prior approval may not be accepted.

  • Customer arranges and pays for return shipping.

  • Items purchased during sale, discount codes, or promotions are not eligible for exchange.

  • Custom-stitched or altered garments are non-exchangeable unless defective or damaged.

  • Unpacking video proof is required to validate damage claims.

  • Exchanges for sizing are not accepted unless we shipped the incorrect size.

Cancellation Policy

  • Orders cannot be cancelled once placed.

  • In rare cases, requests within 12 hours may be reviewed at our discretion.

  • If approved, refunds will be issued after deducting a 10% processing fee.

Shipping Policy Summary

  • Domestic (India): Free shipping; delivery within 5–7 business days after dispatch.

  • International: Shipping charges INR 2,500 per kg; delivery within 7–10 business days after dispatch using premium couriers like DHL and FedEx.

  • Customs duties, VAT, and import taxes must be paid by the customer.

Order Tracking

You will receive an email with:

  • Tracking number

  • Courier partner name

  • Estimated delivery date
    Tracking links may take up to 24 hours to activate.

Shipping Responsibility

  • All shipments are fully insured until delivered.

  • VARNAM Attires is not liable for loss, theft, or damage after delivery is marked complete by the courier.

  • Please ensure someone is available to receive the delivery, especially for international shipments.

Incorrect Address & Re-Shipping

  • Customers are responsible for providing accurate shipping addresses.

  • Additional delivery charges due to incorrect addresses will be borne by the customer.

  • Orders returned due to incorrect/incomplete address may be reshipped after payment of extra shipping charges.

Need Assistance?

We’re always happy to help!
📧 Email us at kukudalabhavi2001@gmail.com for any questions related to your order, exchanges, or shipping.